Delivery

Danilo are pleased to be able to offer delivery on to all of the United Kingdom via Royal Mail. International shipping is also available. 

PLEASE ORDER BY 2PM MONDAY TO FRIDAY TO HAVE YOUR ORDER SENT OUT ON THE SAME DAY 

Standard Delivery Costs

Royal Mail 

Time

Price

First Class

1-3 Working days

£1.99 

£4.99 (for orders over 5kg)

Second Class

3-5 Working days

Free UK Delivery on orders up to £99.99

International- Europe 10-15 Working days

£4.99 (Orders Under 3kg)

£9.99 (Orders up to 5kg)

International- Rest of the World 15-21 Working days

£6.99 (Orders Under 2kg)

£14.99 (Orders up to 4kg)

 

Unfortunately, we cannot provide exact delivery times for European and Worldwide orders. However, delivery is estimated at the following:

Western Europe takes 7-10 working days (delivery may take longer in remote areas)

Eastern Europe takes 2 - 3 weeks (delivery may take longer in remote areas)

North America takes 10 -15 working days (delivery may take longer in remote areas)

South America, Africa and Asia takes 2 - 3 weeks (delivery may take longer in remote areas)

Australia takes 10-15 working days (delivery may take longer in remote areas)

Although we will dispatch your order via Royal Mail delivery the same day (working day) if received by 2pm (depending on stock availability), due to individual country custom requirements and delivery standards, we can not provide an exact delivery time.

How will it be delivered?

All items destined for UK addresses are dispatched by either Royal Mail or our approved carrier for larger orders. European and rest of the world orders are sent by Royal Mail.

For a Royal Mail service update for your delivery area, please click here

I would like to purchase a large volume of Danilo product?

Please contact our customer services team who will be able to talk through your requirements  and provide delivery and costing info.

Instructions for Returns

Danilo.com offers a 30-day money-back guarantee. If you are not completely satisfied with your purchase, you may return it to us within 30 days of purchase for a prompt refund on the amount you paid for the item (including tax, but excluding shipping expense) or exchange for another item.

It is acceptable to return a calendar with the shrink-wrap removed, as long as it contains no writing or other damage. Please note that we will need the following before we can process a refund:

1. The returned item/items
2. The packing slip
3. A note explaining the reason for return

Please send your return to:

Danilo.com  - Returns
Unit 3 The IO Centre
Lea Road,
Waltham Abbey,
Essex, EN9 1AS

ROYAL MAIL STRIKES - OCTOBER & NOVEMBER 2022

We wanted to let you know that due to Royal Mail strikes coming up over the next few weeks, there may be delays in getting our products to you. 
 
Royal Mail staff plan to strike on:

  • Thursday 13 October
  • Thursday 20 October
  • Tuesday 25 October
  • Monday 28 November


Royal Mail have said they will not be delivering letters on those days and that items posted the day before, during or in the days after any strike action will be subject to delay. 
 
Unfortunately, these delays are beyond our control but we advise you to order earlier where you can, especially for birthday cards, gift wrap and gift bags that are being ordered for a special occasion.